Sl.No. | Issues raised in the memorandum | Redressal of the issue |
1 (a) | Door to door delivery of articles should be kept on hold and they may be delivered in the PO as was done in lock down | All activities are permitted under the guidelines for phased re-opening (UNLOCK-2) except some specified activities in which door to door delivery by Postal Dept. is not included vide Directorate letter no. Z-92011/25/2020-Coord.,O&M dated 30.06.2020. However, no such delivery will be undertaken in Containment zones. |
1 (b) | Stop delivery of all accountable articles by delivery app until the situation improves. | As per the Instructions contained in Directorate letter no. 30-01/2020-D dated 03.06.2020, instructions have already been issued to all the Divisions that the PMA should be used in all delivery beats without getting the signature of the addressees in PMA. Signatures of addressees, however, should be taken on the hard copy of Delivery slips and the same to be scanned and uploaded. |
2 | All Head Offices, delivery offices, RMS Offices etc. should be sanitized daily by providing funds at the disposal of the head of office | Necessary instructions have been issued to ensure sanitization of all Head Offices and important postoffices, vide this office letter no. ST/COVID-19/2020/Vol.11(Pt.) dated 07.07.2020. The expenditure may be met from DO-OE, PO-OE. |
3 | 50% staff only should be brought on duty by following the roster in all offices | Lock down Is limited to Containment zones only as per latest instructions communicated vide Directorate letter no.Z-92011/25/2020-Coord./O&M dated 30.06.2020. |
4 (a) | Personal Protection Equipment such as hand washes, individual sanitizer, Face masks, gloves, Face Shields etc., should be supplied to all staff as it is not possible for them to purchase, and also not available locally. | Instructions have been issued to all the Divisional Heads to ensure supply of Personal Protection Equipment such as sanitizers, masks, gloves to the staff. It is ascertained from all the Divisional heads that hand washers / sanitizers /gloves / masks have been supplied to all the staff. However, instructions are issued again to the Divisional heads to supply along with face shields wherever required |
4 (b) | Supply of Thermal Scanners to all offices. | Instructions Issued to all concerned to procure thermal scanners and supply to all Head Post Offices and major Post Offices vide this office letter no. ST/COVID-19/2020/Vol.II/(Pt.) dated 10.07.2020. |
5 (a) | Orders may be issued to all divisional heads to grant Special leave to all whom positive Reported, Home Quarantine/ Containment as advised by Doctor | a) No specific instructions are available for grant of special leave to the officials who reported COVID-19 positive. However, this will be taken up with Directorate for further instructions. b) Orders are already been issued to permit the officials who have been advised home quarantine / isolation by authorized Doctor to work from home, if they are physically capable to perform work. c) The attendance of the officials from Containment Zone will be regulated as per the instructions contained in the Directorate Letter no.z-92011/25/2020-Coord./O&M dated 30.06.2020 |
5 (b) | Regularization of leave period to the officials who could not attend duty due to lock down or non-availability of transport facilities. | No instructions for grant of special leave are received from the Directorate. Eligible leave is being granted for regularization of absence of the officials who could not attend duty due to lock down or non-availability of transport facilities. |
6 (a) | All transactions Involving biometric applications should be stopped including Aasara Pension Payments, Aadhar enrolment etc. | a) Aadhar Enrolments have been stopped until further orders at all the Post Offices which are Identified as Aadhar centers. However, the directions issued for daily sync of the station should be continued as per the instructions issued from time to time. b) As a part of essential services provider, AEPS/ Aasara payments are to be continued in the interest of poor people. The SPOsconcerned may be directed to issue appreciation letters to all those end users who performed ASARA, AEPS, PMAs transaction and other good work on front line as they are "DAK CORONA WARRIORS.. |
6 (b) | Imposition of unrealistic targets to open IPPB accounts and payments under AEPS in Corona affected areas containment zone | Targets are given by Directorate. No transactions are enforced in containment area. |
6 (c) | stop all establishment reviews during this period based on latest statistics | Establishment reviews of 2019-2020 where statistics have already been collected are only being conducted and the establishment reviews of the current year i.e 2020-2021 are not being taken up as of now. |
7 | Payment of pending outsourcing bills to outsourcing /contingent officials | The SPOs concerned may be directed to dispose those bills promptly. |
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