Various references received from SAS/MPKBY agents/agents association regarding non acceptance of their collection of SAS/MPKBY agents due to some Post Offices closed in containment zone in view of COVID-19. No depositing of collection from SAS/MPKBY agents may leads to many difficulties to the depositors.
Instructions to resolve this issue has already been circulated through CEPT vide email dated 28.03.2020.
It is once again reiterated that in case of any Post Office not working due to COVID-19 or network failure the collection of SAS/MPKBY agents may be accepted in other Post Office (HO/SO) under the same HO.
Before acceptance of deposit from SAS/MPKBY agents in other Post Office, modify respective agent's ID and change SOL ID to HO SET ID through HDSAMM menu and save it.
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