Recall:
This option is used
to cancel “Cash In Transaction”.
After completion
of Cash In transaction, the remitter can cancel his transaction. For that he
has to approach the post office, where the Cash In transaction was performed.
The Recall Transaction’s interface is as follows.
Here we enter Remitter’s Mobile Number, Transaction ID and
Secret Code (available in the remitter’s mobile). And click “OK” button. Now we get a confirmation screen, check the entries and if anything wrong press “Cancel” otherwise press “OK”.
Now get the following message.
After few minutes, we get Transaction Verified message. Now we pay cash to the customer. (Commission
is not refunded).
If no such message comes, or any other message comes, check
the message and approach Customer Care.