Cash In Reversal:
If the money is not withdrawn by the payee (recipient) or
remitter (sender) within 14 days, it will be returned to the sender and he will
get a new Transaction ID. Now the sender
approaches the Original booking office and furnishes details such as “Reversal Transaction
Id”, “Secret Code”.
Now we
have to select “Cash In Reversal” Option.
The Cash In Reversal‘s interface is as below.
Now fill up the details and press “OK” button.
Now we get a confirmation screen, check the entries and if anything
wrong press “Cancel” otherwise press “OK”.
Now get the following message.
After few minutes, we
get Transaction Verified message. Now we
pay cash to the customer (Commission is not refunded).
If no such message comes, or any other message comes, check
the message and approach Customer Care.
